Products Contract Specifications

ICM Capital provides online forex trading conditions for clients around the globe, including tight spreads on Over The Counter (OTC) Spot Foreign Exchange for all major currency pairs. The online currency trading market is open 24 hours, with online forex trading to taking place from Monday to Friday each week. We offer clients access to the MetaTrader 4 online trading platform to trade forex from anywhere in the world using an iPhone, iPad, laptop or PC at any time, except weekends.

Image of  A Person with White Shirt & Dollar & Euro Signs

Learn More About OTC Spot Foreign Exchange

The Foreign Exchange Market (FX) is the arena in which one nation's currency is exchanged for that of another at a mutually agreed rate. Forex was created in the early 1970s when international trade transitioned from fixed to floating exchange rates, and it is now considered to be the largest financial market in the world, with over $5 trillion in deals taking place every day. All currencies are traded in pairs, with the first currency being the 'base' currency and the second currency being the 'quote' or 'term' of the pair.

Base currency/quote currency rate: USD/JPY = 120.25

This abbreviation specifies how much you have to pay in the quote currency to obtain one unit of the base currency (in this example, 120.25 Japanese Yen is traded for 1 USD).

The minimum rate fluctuation is called a ‘point’ or a ‘pip’. Most currencies, except USD/JPY, EUR/JPY, CHF/JPY and other Yen crosses where a pip is 0.01, have 4 digits after the period (a pip is 0.0001), and sometimes they are abbreviated to the last two digits.

For example, if EURUSD is traded at 1.2389/1.2391 the quote may be abbreviated to 89/91.

OTC Spot Forex Benefits:

  • Tight spreads
  • Use of expert advisor
  • Powerful and user-friendly trading software

Contract Specifications

Foreign Exchange ICM Direct Commissions ICM Direct Limits/stops pending orders can be placed from market price ICM Zero Commissions ICM Zero Limits/stops pending orders can be placed from market price
Admin Charge
Long Charge Short Charge
AUDCAD 3.8 $0 No Minimum 0.4 $7 No Minimum - -
AUDCHF 3.2 $0 No Minimum 0.4 $7 No Minimum - -
AUDJPY 3 $0 No Minimum 0.3 $7 No Minimum - -
AUDNZD 3.9 $0 No Minimum 0.2 $7 No Minimum - -
AUDUSD 1.7 $0 No Minimum 0.1 $7 No Minimum - -
CADCHF 3.5 $0 No Minimum 0.3 $7 No Minimum - -
CADJPY 3.3 $0 No Minimum 0.2 $7 No Minimum - -
CHFJPY 2.8 $0 No Minimum 0.5 $7 No Minimum - -
EURAUD 3 $0 No Minimum 0.4 $7 No Minimum - -
EURCAD 3.2 $0 No Minimum 0.5 $7 No Minimum - -
EURCHF 2.1 $0 No Minimum 0.2 $7 No Minimum - -
EURGBP 1.3 $0 No Minimum 0.1 $7 No Minimum - -
EURJPY 2.1 $0 No Minimum 0.5 $7 No Minimum - -
EURNZD 4.3 $0 No Minimum 0.5 $7 No Minimum - -
EURSGD 15 $0 No Minimum 1 $7 No Minimum - -
EURUSD 1.3 $0 No Minimum 0 $7 No Minimum - -
GBPAUD 3.8 $0 No Minimum 0.6 $7 No Minimum - -
GBPCAD 3.6 $0 No Minimum 0.6 $7 No Minimum - -
GBPCHF 2.8 $0 No Minimum 0.7 $7 No Minimum - -
GBPJPY 2.1 $0 No Minimum 0.1 $7 No Minimum - -
GBPNZD 6.2 $0 No Minimum 0.6 $7 No Minimum - -
GBPSGD 22 $0 No Minimum 0.8 $7 No Minimum - -
GBPUSD 1.8 $0 No Minimum 0.2 $7 No Minimum - -
NZDCAD 3.8 $0 No Minimum 0.6 $7 No Minimum - -
NZDCHF 3 $0 No Minimum 0.3 $7 No Minimum - -
NZDJPY 3 $0 No Minimum 0.2 $7 No Minimum - -
NZDUSD 2.1 $0 No Minimum 0.2 $7 No Minimum - -
USDCAD 2.1 $0 No Minimum 0.1 $7 No Minimum - -
USDCHF 1.5 $0 No Minimum 0.2 $7 No Minimum - -
USDCNH 15 $0 No Minimum 0.7 $7 No Minimum - -
USDJPY 1.3 $0 No Minimum 0.1 $7 No Minimum - -
USDSGD 15 $0 No Minimum 1.2 $7 No Minimum - -

i. ICM Capital Trading Hours: Sunday - Friday (22:01 - 22:00) Server Time
ii. Min and Max Lots per trade: 0.01 lots - 500 lots
iii. All contract size is 100,000 of the base currency
iv. Subject to change without prior notice

 

Margin Requirement Calculation Formulas:

Example for calculating the margin requirement for ICM Direct trades is as follows:

 Required Margin = (Trade Size (lot size) / leverage) * account currency exchange rate (if different from the base currency in the pair being traded).

Example:
Trading 1 lot of GBP/USD using 1:200 leverage with an account currency denominated in USD
1 lot = 100,000
Leverage = 200
Base currency/Account currency exchange rate = 1.58
100,000/200 = 500
500 * 1.58= 790

Required margin on this trade is $790.

Swap Policy

We offer Islamic accounts to clients who are part of the Muslim faith. Forex Islamic accounts are also known as swap-free accounts as they imply no swap or rollover interest on overnight positions, which is strictly against Islamic beliefs.

ICM Capital reserve the right to discontinue any Islamic/SWAP-free account without warning. ICM Capital will invoke this right in case of suspicion of abuse, which may results in ICM Capital, at its sole discretion, deciding to close all open positions in the account, deduct or add swaps for all transactions currently and/or previously made in the account and decline from accepting any further requests from the client to be exempted from SWAP.

Over The Counter (OTC) Spot Precious Metals revolve around the spot price of gold and silver during trades. It is performed in the same way as foreign currencies using the OTC method, which means trading is done directly between the two involved parties and not via an exchange market.

Image of Currency Notes & 1000g Gold Bars represents Precious Metal Trading

Learn More About Precious Metals: Gold

At ICM Capital, gold is quoted in $/¢ and Euro per troy ounce and has a contract size of 100 ounces per standard lot.

The minimum price movement is USD 0.01, also referred to as a ‘point’ or ‘tick’. Therefore the smallest tick value is one dollar.

E.g. $1150.21 - $1150.20 = $0.01 ($0.01 * 100 = $1 per standard lot).

Of all the precious metals, gold is the most popular. Investors trading gold online generally buy the metal as a hedge or safe haven against any economic, political, social or currency-based decisions. Investors also buy gold and partake in trading when a bull market is active in an attempt to enjoy larger financial gains.

Gold has been linked to foreign exchange for many years, mostly due to the Gold Standard and Bretton Woods agreement of 1944 which linked all major currencies together until 1971. Although there is no fixed link between gold and currencies in the modern marketplace, there are still strong parallels.

Learn More About Precious Metals: Silver

When trading silver it is quoted in $/¢ or Euro per troy ounce with a standard contract size of 5,000 ounces per one standard lot. The minimum price movement is 0.01 dollars, also referred to as a ‘point’ or ‘tick’. Therefore, the smallest tick value is $50, e.g. $18.00 - $18.01 = $0.01 ($0.01 * 5,000 = $50).

Silver, like its precious counterpart gold, is readily used as an investment tool and economic indicator with investors trading silver online. Unlike gold, silver is traded as an industrial commodity, which means it can lose its strong positive correlation and add trading potential to the market.

Contract Specifications

Metals/US$ ICM Capital Trading Hours Contract size Margin Requirement ICM Direct Typical Spread* ICM Direct Limits/stops pending orders can be placed from market price ICM Zero ICM Zero Limits/stops pending orders can be placed from market price
GOLD Spot 23:01 - 22:00 (Sun - Fri) /22:00 - 23:00 (Daily break) 100 Troy oz 0.5% $0.31 No Minimum $0.16 No Minimum
SILVER Spot 23:01 - 22:00 (Sun - Fri) /22:00 - 23:00 (Daily break) 5,000 Troy oz 1% $0.04 No Minimum $0.015 No Minimum

 

i. All times are based on ICM Capital Server time
ii. Min and Max Lots per trade: 0.01 lots - 500 lots
iii. ICM Direct account requires no minimum limits/stops required to enter the market
iv. Subject to change without prior notice

Swap Policy

ICM Capital offers Islamic accounts to clients following the Muslim faith. Forex Islamic accounts are also known as swap-free accounts as they imply no swap or rollover interest on overnight positions, which is against Islamic faith.

ICM Capital reserves the right to discontinue an Islamic/SWAP-free account without warning. ICM Capital will invoke this right in case of suspicion of abuse, in which case ICM Capital may, at its sole discretion, decide to close all open positions in the account, deduct or add swaps for all transactions currently and/or previously made in the account and decline from accepting any further requests from the Client to be exempted from SWAP.

When discussing equities, we refer to the trading of stocks or shares of publicly-traded companies from around the world, for corporations such as Microsoft, Boeing or Pfizer. When individuals buy stocks or shares in these companies, it defines the amount of interest a person holds in ownership in a corporation. The term stocks and shares are used interchangeably when talking about the topic, due to the fact they share similar meanings, with corporate stock represented by shares.

Image of Coins represents US Stock Exchange

Unlike traditional stock trading, at ICM Capital we offer clients the opportunity to trade equities though the price movements of CFD trading (contract for difference). A CFD is a contract between two entities, such as a buyer and a seller. When applied to equities, such as those listed below, this type of contract allows traders to speculate on the movement of a specific share price, without having ownership of the share in question.

ICM Capital offers the following major US Stocks for trading:

  • 3M Company
  • American International Group
  • Apple
  • Caterpillar Inc.
  • Citigroup Inc.
  • General Electric Co.
  • Google
  • International Business Machines
  • Microsoft Corporation
  • Pfizer Inc.
  • The Walt Disney Company

Learn More About OTC Equity CFD's

CFD trading with ICM Capital is fast and easy, whilst removing the need to trade through a stock broker. With a CFD contract you are not trading per pip movement of the share price, but are buying or selling a fixed amount of CFDs, which is comparable to a number of shares. It is important to note that no physical share transaction takes place during this process.

CFDs are available to trade in following countries: United Kingdom, Hong Kong, The Netherlands, Poland, Portugal, Germany, Switzerland, Italy, Singapore, South Africa, Australia, Canada, New Zealand, Sweden, Norway, France, Ireland, Japan and Spain. The U.S. Securities and Exchange Commission do not permit CFD trading in the United States.

Contract Specifications

Symbol Description Contract size Pip value Limits/Stops pending orders can be placed from market price Margin required
Admin Charge
Long Charge Short Charge
AAL American Airlines 100 Shares $1 15 Cents 20% -0.3047 -0.0554
AIG American International Group 100 Shares $1 15 Cents 20% -0.56991 -0.10362
AMZN Amazon 100 Shares $1 15 Cents 20% -0.9633 -0.1751
AAPL Apple Inc 100 Shares $1 15 Cents 20% -0.74401 -0.13528
AXP American Express 100 Shares $1 15 Cents 20% -1.3266 -0.2412
BABA Alibaba 100 Shares $1 15 Cents 20% -2.22024 -0.40368
BAC Bank of America 100 Shares $1 15 Cents 20% -0.37004 -0.06728
BLK Blackrock 100 Shares $1 15 Cents 20% -5.45336 -0.99152
BRKB Berkshire Hathaway Class B 100 Shares $1 15 Cents 20% -2.44871 -0.44522
C Citigroup Inc 100 Shares $1 15 Cents 20% -0.83336 -0.15152
CAT Caterpillar Inc 100 Shares $1 15 Cents 20% -1.56926 -0.28532
CI Cigna Corp 100 Shares $1 15 Cents 20% -2.1879 -0.3978
COF Capital One 100 Shares $1 15 Cents 20% -1.11507 -0.20274
CRM Salesforce 100 Shares $1 15 Cents 20% -1.738 -0.316
CSCO Cisco Systems 100 Shares $1 15 Cents 20% -0.4818 -0.0876
CVX Chevron 100 Shares $1 15 Cents 20% -1.29767 -0.23594
DIS Walt Disney Company 100 Shares $1 15 Cents 20% -1.62338 -0.29516
EBAY Ebay 100 Shares $1 15 Cents 20% -0.38335 -0.0697
EL Estee Lauder 100 Shares $1 15 Cents 20% -2.17613 -0.39566
EXPE Expedia 100 Shares $1 15 Cents 20% -1.18459 -0.21538
F Ford Motors 100 Shares $1 15 Cents 20% -0.09889 -0.01798
FB Facebook 100 Shares $1 15 Cents 20% -2.21056 -0.40192
FDX Fedex 100 Shares $1 15 Cents 20% -1.72249 -0.31318
GE General Electric Co 100 Shares $1 15 Cents 20% -0.12188 -0.02216
GM General Motors 100 Shares $1 15 Cents 20% -0.39083 -0.07106
GOOGL Google Inc 100 Shares $1 15 Cents 20% -14.73175 -2.6785
GPS Gap 100 Shares $1 15 Cents 20% -0.17864 -0.03248
GRMN Garmin 100 Shares $1 15 Cents 20% -1.0615 -0.193
GS Goldman Sachs Group 100 Shares $1 15 Cents 20% -2.47115 -0.4493
GT Goodyear 100 Shares $1 15 Cents 20% -0.17699 -0.03218
HAL Halliburton 100 Shares $1 15 Cents 20% -0.24541 -0.04462
HAS Hasbro 100 Shares $1 15 Cents 20% -1.11045 -0.2019
HD Home Depot 100 Shares $1 15 Cents 20% -2.35796 -0.42872
HLF Herballife 100 Shares $1 15 Cents 20% -0.49951 -0.09082
HOG Harley-Davidson 100 Shares $1 15 Cents 20% -0.4059 -0.0738
HON Honeywell International 100 Shares $1 15 Cents 20% -1.92929 -0.35078
IBM International Business Machines 100 Shares $1 15 Cents 20% -1.46509 -0.26638
INTC Intel 100 Shares $1 15 Cents 20% -0.62436 -0.11352
JD JD.com 100 Shares $1 15 Cents 20% -0.36212 -0.06584
JPM Jp Morgan Chase 100 Shares $1 15 Cents 20% -1.48511 -0.27002
JNJ Johnson&Johnson 100 Shares $1 15 Cents 20% -1.54407 -0.28074
K Kellogg 100 Shares $1 15 Cents 20% -0.7282 -0.1324
KMB Kimberly Clark 100 Shares $1 15 Cents 20% -1.507 -0.274
KO Coca Cola 100 Shares $1 15 Cents 20% -0.59829 -0.10878
LMT Lockheed Martin 100 Shares $1 15 Cents 20% -4.25755 -0.7741
MA Mastercard 100 Shares $1 15 Cents 20% -3.19407 -0.58074
MAR Marriott International 100 Shares $1 15 Cents 20% -1.56453 -0.28446
MASI Masimo Corp 100 Shares $1 15 Cents 20% -1.71017 -0.31094
MCO Moody 100 Shares $1 15 Cents 20% -2.54848 -0.46336
MET Metlife Inc 100 Shares $1 15 Cents 20% -0.54439 -0.09898
MHK Mohawk Industries Inc 100 Shares $1 15 Cents 20% -1.5257 -0.2774
MMM 3M Company 100 Shares $1 15 Cents 20% -1.88595 -0.3429
MRVL Marvell 100 Shares $1 15 Cents 20% -0.26543 -0.04826
MS Morgan Stanley 100 Shares $1 15 Cents 20% -0.54758 -0.09956
MSCI MSCI Inc 100 Shares $1 15 Cents 20% -2.9326 -0.5332
MSFT Microsoft Corporation 100 Shares $1 15 Cents 20% -1.66969 -0.30358
MSI Motorola Solutions 100 Shares $1 15 Cents 20% -1.76781 -0.32142
MU Micron Technology, Inc. 100 Shares $1 15 Cents 20% -0.52723 -0.09586
NFLX Netflix, Inc. 100 Shares $1 15 Cents 20% -3.3825 -0.615
NKE NIKE Inc. 100 Shares $1 15 Cents 20% -1.06678 -0.19396
NTRS Northern Trust 100 Shares $1 15 Cents 20% -1.19801 -0.21782
NVDA NVIDIA Corporation 100 Shares $1 15 Cents 20% -2.33288 -0.42416
ORCL Oracle 100 Shares $1 15 Cents 20% -0.60291 -0.10962
PEP Pepsi Co 100 Shares $1 15 Cents 20% -1.51162 -0.27484
PFE Pfizer Inc 100 Shares $1 15 Cents 20% -0.42097 -0.07654
PG Procter & Gamb 100 Shares $1 15 Cents 20% -1.36576 -0.24832
PRU Prudential Financial 100 Shares $1 15 Cents 20% -1.01475 -0.1845
QCOM Qualcomm 100 Shares $1 15 Cents 20% -0.9218 -0.1676
RACE Ferrari 100 Shares $1 15 Cents 20% -1.82699 -0.33218
RL Ralph Lauren 100 Shares $1 15 Cents 20% -1.22804 -0.22328
SBUX Starbucks 100 Shares $1 15 Cents 20% -0.94985 -0.1727
SLB Schlumberger Limited 100 Shares $1 15 Cents 20% -0.40557 -0.07374
SNAP Snap Inc 100 Shares $1 15 Cents 20% -0.16214 -0.02948
SNE Sony Corp 100 Shares $1 15 Cents 20% -0.71797 -0.13054
STX Seagate Technology 100 Shares $1 15 Cents 20% -0.64856 -0.11792
T At&T 100 Shares $1 15 Cents 20% -0.4202 -0.0764
TRIP Tripadvisor 100 Shares $1 15 Cents 20% -0.319 -0.058
TRV Travelers 100 Shares $1 15 Cents 20% -1.49303 -0.27146
TWTR Twitter 100 Shares $1 15 Cents 20% -0.33176 -0.06032
UA Under Armour 100 Shares $1 15 Cents 20% -0.19162 -0.03484
V Visa 100 Shares $1 15 Cents 20% -2.00409 -0.36438
VZ Verizon Communications 100 Shares $1 15 Cents 20% -0.67298 -0.12236
WFC Wells Fargo 100 Shares $1 15 Cents 20% -0.59785 -0.1087
WMT Walmart Stores 100 Shares $1 15 Cents 20% -1.31725 -0.2395
WU Western Union 100 Shares $1 15 Cents 20% -0.29513 -0.05366
WYNN Wynn Resorts 100 Shares $1 15 Cents 20% -1.33892 -0.24344
XRX Xerox 100 Shares $1 15 Cents 20% -0.41492 -0.07544
MCD McDonald's| Equity CFD's 100 Shares $1 15 Cents 20% -2.14885 -0.3907
TSLA Tesla Motors | Equity CFD's 100 Shares $1 15 Cents 20% -0.73863 -0.13423

 

Day Open Close
Monday 14:35 21:00
Tuesday 14:35 21:00
Wednesday 14:35 21:00
Thursday 14:35 21:00
Friday 14:35 21:00

 

i. All above instruments are on market execution
ii. Fully Automated
iii. All times are based on ICM Capital Server time
iv. Subject to change without prior notice
v. No commission charged for all above products

*Admin Charge:
- Is the swap charge “rollover interest” which will appear under the name of Admin Charge in the account history tab.
- Subject to change anytime without prior notice.
- Applies on all accounts type, even SWAP-free accounts.

Swap Policy

ICM Capital offers Islamic accounts to clients following the Muslim faith. Forex Islamic accounts are also known as swap-free accounts as they imply no swap or rollover interest on overnight positions, which is against Islamic faith.

ICM Capital reserves the right to discontinue an Islamic/SWAP-free account without warning. ICM Capital will invoke this right in case of suspicion of abuse, in which case ICM Capital may, at its sole discretion, decide to close all open positions in the account, deduct or add swaps for all transactions currently and/or previously made in the account and decline from accepting any further requests from the Client to be exempted from SWAP.

Over The Counter (OTC) Energy Futures involves use of a legally binding agreement to buy or sell energy futures. This takes place at an agreed price and at a set time period. Futures contracts each have standard characteristics in terms of quantity, quality, time and delivery.

Trading with future contracts provides customers with a risk management tool to protect the price of your purchase or sale. It also offers the opportunity to get involved in the precious metals market without having a position in the physical energy markets.

Image of So many Balck Crans and Ladders Represents Enegry Futures

OTC Light Sweet Crude Oil Future

WTI (West Texas Intermediate) remains the most popular energy futures with traders. It is a domestic US crude oil based on the Nymex Light Sweet Crude contract, which trades over 1 million contracts each day. Due to its low Sulphur content, it is considered to a better quality fuel compared to North Sea Brent, the second most traded crude blend on the market.

Crude oil is quoted in $/¢ per barrel with a standard contract size of 1,000 barrels per one standard lot. The minimum price movement for WTI crude oil is USD 0.01 (1 'tick' or 'point'). Therefore, the smallest tick value is $10 per one standard lot, e.g. $78.45 - $78.46 = $0.01 ($0.01 * 1000 = $10).

Professional crude oil investors often trade products against each other to take advantage of their constantly changing price relationship. This is known as a 'crack', which involves taking a position in gasoil in opposition of a crude contract. When a trader takes a position on North Sea Brent in opposition of a WTI contract, this is known as a ‘short arb’.

OTC Brent Crude Oil Future

Brent crude oil is the second most popular product with many traders, and serves as the benchmark for European and OPEC pricing. The minimum price movement is USD 0.01 (1 'tick' or 'point'). Therefore the smallest tick value is $10, e.g. 78.45 – 78.46 = $0.01 therefore (0.01 USD * 1000 = $10).

At ICM Capital, our Brent crude oil futures are traded with a contract for difference (CFD), based on an Exchange Futures Contract that will expire at a set date. A crude oil trading position held with ICM will expire as per the dates below and will not be rolled over into the following month.

OTC E-Mini Natural Gas Henry Hub Future

An OTC E-Mini Natural Gas Henry Hub Future Contract is an agreement held between a buyer and seller. It offers opportunities for risk management of the highly volatile pricing of natural gas. Energy prices can often be subject to sudden price movements, so setting stop-losses and take-profits on the MetaTrader 4 trading platform is an important part of the process.

The minimum price movement is USD 0.01 (1 'tick' or 'point'). Therefore the smallest tick value is $10 per standard lot, e.g. $78.45 - $78.46 = $0.01 ($0.01 * 1000 = $10).

Contract Specifications

Ticker Description Contract size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@CL OTC Light Sweet Crude Oil Future 1,000 Barrels 3% 0.01 $10.0 15 Cents  2
               
Day Open Close Re-Open        
Sun 23:00            
Mon   22:00 23:00        
Tue   22:00 23:00        
Wed   22:00 23:00        
Thu   22:00 23:00        
Fri   22:00          

 

Ticker Description Contract size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@NG OTC E-Mini Natural Gas Henry Hub Future 10,000 mbtu 3% 0.001 $10.0 15 Cents 2
               
Day Open Close Re-Open        
Sun 23:00            
Mon   22:00 23:00        
Tue   22:00 23:00        
Wed   22:00 23:00        
Thu   22:00 23:00        
Fri   22:00          

 

Ticker Description Contract size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@BR OTC Brent Crude Future 1,000 Barrels 3% 0.01 $10.0 15 Cents 2
               
Day Open Close          
Mon 01:01 21:59          
Tue 01:01 21:59          
Wed 01:01 21:59          
Thu 01:01 21:59          
Fri 01:01 21:59          

 

i. All above instruments are on market execution
ii. All times are based on ICM Capital Server time
iii. Subject to change without prior notice
iv. No commission charged for all above products

Swap Policy

ICM Capital offers Islamic accounts to clients following the Muslim faith. Forex Islamic accounts are also known as swap-free accounts as they imply no swap or rollover interest on overnight positions, which is against Islamic faith.

ICM Capital reserves the right to discontinue an Islamic/SWAP-free account without warning. ICM Capital will invoke this right in case of suspicion of abuse, in which case ICM Capital may, at its sole discretion, decide to close all open positions in the account, deduct or add swaps for all transactions currently and/or previously made in the account and decline from accepting any further requests from the Client to be exempted from SWAP.

Indices trading includes the tracking of stocks, bonds and mutual funds, as well as any other security or investment vehicle related to index trading, including indices themselves. Retail investors can trade Over the Counter (OTC) Index Futures with ICM Capital's tight spreads, low margin requirements and instant dealing.

Image of Golden Bar Graph with some words in Background

Learn More About OTC Index Futures

OTC Index futures trading offers the opportunity for clients to invest in a large division of a national market, or an entire market, and to trade the broad movement of a country's share market index. Index trading is not based on individual shares, but on the broader movement of the market, which can be more enjoyable to some traders rather than working with individual stocks. At ICM Capital, we offer access to trade stocks at over 600 different companies spread around the world.

Indices move up or down depending on investor’s reactions to news updates concerning company financial reporting or economic announcements. Political decisions also play a pivotal role in the fluctuation of stock indices.

We quote prices on the most popular index futures 24 hours a day. See below for the full range of OTC Index futures we offer.

 

Class Description
Index Derivatives OTC E-Mini S&P 500 Index Future
OTC Dow Jones Futures
OTC Mini Dow Jones
OTC E-mini NASDAQ
OTC FTSE 100 Index Future
OTC DAX Index Future

Contract Specifications

Ticker Description Contract Size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@SP OTC E-Mini S&P 500 Index Future $50 x Index value $3000 0.01 $0.5 50 Cents 1
               
Day Open Close Daily Breaks        
Sun 23:00 24:00 21:15 – 21:30 and 22:00 – 23:00        
Mon 00:00 24:00        
Tue 00:00 24:00        
Wed 00:00 24:00        
Thu 00:00 24:00        
Fri 00:00 21:15        

 

Ticker Description Contract Size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@DJ OTC Dow Jones Futures $10 x Index value $3000 1 point $10 10 Points 2
               
Day Open Close Daily Breaks        
Sun 23:00 24:00 21:15 – 21:30 and 22:00 – 23:00        
Mon 00:00 24:00        
Tue 00:00 24:00        
Wed 00:00 24:00        
Thu 00:00 24:00        
Fri 00:00 21:15        

 

Ticker Description Contract Size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@DJm OTC Mini Dow Jones $5 x Index value $3000 1 point $5 10 Points 2
               
Day Open Close Daily Breaks        
Sun 23:00 24:00 21:15 – 21:30 and 22:00 – 23:00        
Mon 00:00 24:00        
Tue 00:00 24:00        
Wed 00:00 24:00        
Thu 00:00 24:00        
Fri 00:00 21:15        

 

Ticker Description Contract Size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@NQ OTC E-mini NASDAQ $20 x Index value

$3000

0.01 $ 0.2 10 Points 1.8
               
Day Open Close Daily Breaks        
Sun 23:00 24:00 21:15 – 21:30 and 22:00 – 23:00        
Mon 00:00 24:00        
Tue 00:00 24:00        
Wed 00:00 24:00        
Thu 00:00 24:00        
Fri 00:00 21:15        

 

Ticker Description Contract Size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@FTSE OTC FTSE 100 Index Future GBP 10 X FTSE 100 Index $2,500 0.25 Points GBP 2.5 500 Index points 300
               
Day Open Close          
Mon 8:00 21:00          
Tue 8:00 21:00          
Wed 8:00 21:00          
Thu 8:00 21:00          
Fri 8:00 21:00          

 

Ticker Description Contract Size Margin Req. Min. Fluctuation Pip Value Limits/stops pending orders can be placed from market price ICM Typical spread
@DAX OTC DAX Index Future EUR 25 X DAX Index $3,500 0.25 Points EUR 6.25 500 Index points 300
               
Day Open Close          
Mon 7:00 21:00          
Tue 7:00 21:00          
Wed 7:00 21:00          
Thu 7:00 21:00          
Fri 7:00 21:00          

i. All above instruments are on market execution
ii. All times are based on ICM Capital Server time
iii. Subject to change without prior notice
iv. No commission charged for all above products

Swap Policy

ICM Capital offers Islamic accounts to clients following the Muslim faith. Forex Islamic accounts are also known as swap-free accounts as they imply no swap or rollover interest on overnight positions, which is against Islamic faith.

ICM Capital reserves the right to discontinue an Islamic/SWAP-free account without warning. ICM Capital will invoke this right in case of suspicion of abuse, in which case ICM Capital may, at its sole discretion, decide to close all open positions in the account, deduct or add swaps for all transactions currently and/or previously made in the account and decline from accepting any further requests from the Client to be exempted from SWAP.

Cash CFDs

At ICM we strive to offer our clients the widest range of tradable contract for difference (CFDs) and futures available anywhere on the market. A pivotal component of our production selection are Cash CFDs, which allows for increased trading diversity and opportunities, and the chance to enjoy the many benefits offered by this exciting new product.

Blue & Orange Colored Image with Currency Notes

Learn More About Cash CFDs

The advantage of trading cash CFDs is that Direct Market Access (DMA) mirrors the price of the underlying CFD. The only difference is a very small variable spread added to each asset. This varies depending on the instrument being traded, as well as the volatility and liquidity of the financial market at that time.

ICM Capital has access to a number of major Tier 1 banks, enabling us to pass on competitive bids and ask prices currently available on the market for a range of indices and commodities. Your choice of product and type of CFD will depend on your individual trading strategy.

Future CFDs have an end date linked to the contract, which typically renews every 3 months, whereas Cash CFDs do not have a pre-defined expiry date.

Trading Example

The underlying instrument for one of Germany’s DAX CFDs is one share of the DAX40 Spot Index. For example, if the DAX Index is traded at 11261.1 (sell price) / 11262.1 (buy price), the bid-ask quote would be linked to the underlying price and the spread would be $1.

Your trade will always show a loss when a position is first opened. Using the example above, this is because it is the amount the market has to move in your favour in order to make a profit, and before you make back the charge from the spread.

Symbol Description Spread Contract Size Tick Size Tick Value Margin Percent
Admin Charge
Long Charge Short Charge
#BRENT UK Brent Oil Spot CFD | USD 2.3 1000 0.001 1 2% -2.01 -3.12
#WTI WTI Crude Oil Spot CFD | USD 2.3 1000 0.001 1 2% -2.12 -3.01
#DOW30 US Dow30 Spot Index CFD |  USD 4.2 10 0.1 1 5% -3.12 -1.03
#Euro50 Euro Stoxx 50 Spot Index CFD | EUR 2.8 10 0.01 0.1 5% -1.32 -0.68
#Germany40 Germany DAX40 Spot Index CFD | EUR 4 10 0.1 1 5% -1.32 -1.12
#Japan225 Japan Nikkei225 Spot Index CFD | USD 20 10 0.1 1 5% -2.85 -2.41
#UK100 UK FTSE100 Spot Index CFD | GBP 4 10 0.1 1 5% -1.65 -1.64
#US500 US S&P500 Spot Index CFD |USD 2.5 10 0.01 0.1 5% -1.1 -0.95
#USTech100 US NASDAQ100 Spot Index CFD | USD 4 10 0.1 1 5% -2.75 -1.62
#France40 France CAC40 Spot Index CFD | EUR 4 10 0.1 1 5% -1.65 -1.03
#Spain35 Spain IBEX35 Spot Index CFD | EUR 12 10 0.1 1 5% -1.12 -1.32

i. Min and Max Lots per trade: 0.01 lot - 500 lots

*Admin Charge:
- Is the swap charge “rollover interest” which will appear under the name of Admin Charge in the account history tab.
- Subject to change anytime without prior notice.
- Applies on all accounts type, even SWAP-free accounts.

Swap Policy

ICM Capital offers Islamic accounts to clients following the Muslim faith. Forex Islamic accounts are also known as swap-free accounts as they imply no swap or rollover interest on overnight positions, which is against Islamic faith.

ICM Capital reserves the right to discontinue an Islamic/SWAP-free account without warning. ICM Capital will invoke this right in case of suspicion of abuse, in which case ICM Capital may, at its sole discretion, decide to close all open positions in the account, deduct or add swaps for all transactions currently and/or previously made in the account and decline from accepting any further requests from the Client to be exempted from SWAP.

MARKET INFORMATION

What’s forex trading?

Foreign exchange, also known as forex or FX, is the simultaneous buying of one currency while selling another. The forex market is available 24 hours a day, five days a week, and it’s one of the largest, most liquid financial markets in the world. You can learn more about what forex trading is in our education section.

What’s the spread?

The spread is the difference between the bid and the ask price. The bid price is the rate at which you can sell a currency pair, and the ask price the rate at which you can buy a currency pair. With us, you can trade a large range of instruments with flexible spreads. That gives you a greater degree of price transparency on your trades.

What are base and quote/term currencies?

The base currency is the first currency in a currency pair. The quote or term currency is the second currency in a currency pair. For example, in the EURUSD currency pair, EUR is the base currency and USD is the quote currency.

White Colored Image With Base currency & USD quote currency

How do I calculate the profit and loss value per pip?

The profit or loss per pip is always calculated based on the quote currency. The quote currency is the second currency in the pair – e.g. USD in the EURUSD currency pair.

If your ICM Capital account is in the same currency as the quote currency, any profit or loss made does not need to be converted. If not however, your profit or loss will be converted into your account currency at the spot rate at the time the position is closed.

In the table below, you can find our pip values. We calculate the pip value to the fifth decimal place, i.e. 0.00001, for all pairs except the Japanese yen (JPY) pairs where it’s calculated to the third decimal, i.e. 0.001.

Lot size Units of base currency (first currency in a pair) Profit and loss per pip in the quote currency (second currency in a pair) / for JPY pairs
1 100,000 1 term currency / JPY100
0.1 10,000 0.1 term currency / 10 JPY
0.01 1,000 0.01 term currency / 1 JPY

Calculation:

P&L per pip = trade volume x pip size
E.g. for EURUSD 1 lot trade:
P&L per pip = 100,000 x 0.00001 = USD1

What are the trading hours for the forex market?

You can trade forex from 22:00 Sunday server time until 22:00 Friday server time GMT+1 for the period between March to October and GMT for the period October to March.

What’s the minimum and maximum trade volume I can place?

The maximum and minimum volume you can trade depends on your available margin and the product.

  • FX the Min and Max Lots per trade:  0.01 lots - 500 lots.
  • OTC Precious Metals Min and Max Lots per trade:  0.01 lots –500  lots
  • Cash CFD Min and Max Lots per trade:  1 lot - 5000 lots
What’s “order volume” in a forex trade?

The term "order volume refers to the number of lots you want to trade.

One standard lot equals 100,000 units of the first currency in the pair, i.e. the base currency.

A volume of 0.1 lot equals 10,000 units of the base currency.

What leverage should I choose?

The leverage for your account can vary depending on the price volatility of the underlying asset.

In finance, leverage means borrowing money to add to your existing funds in such a way that the potential profit or loss is magnified. In trading, leverage is vitally important, and choosing the wrong leverage could result in large losses and damage your potential profits.

The leverage on your account is a significant factor in determining the amount of funds you’ll need to put up for a trade.

ICM Capital offers up to 1:200 leverage on major currency pairs, this means for example that with 1:200 for a margin deposit of $1,000, you can control $200,000 worth of currency. Appropriate use of risk management is important when trading forex as a high degree of leverage can lead to large losses as well as large gains.

What does ECN mean?

ECN means "Electronic Communication Network. An ECN account gives you direct market access so that you can deal with other market counterparties, using ICM Capital. You can take advantage of non-dealing desk execution where spreads on forex start from 0.8 pips. Our liquidity is accumulated via tier one liquidity providers.

Are you a non-dealing desk (NDD) broker?

We are a NDD broker, providing account types that enable you to directly trade on market prices generated by LP's. The ECN accounts have no re –quote.

Do you offer ECN/STP accounts?

Yes, we do offer ECN. We can offer you ECN on our ICM Direct account type or Pro accounts via the MT4 platform.

We do not offer STP Account types.

What are pending orders?

A pending order is the client's commitment to buy or sell an instrument at a specified price in the future.

Most commonly, you can use a pending order to create an order that will be executed automatically if the exchange rate reaches a certain level. The order essentially contains two variables – price and duration. You can specify the price at which you wish to buy/sell a currency pair and also specify the duration that the order should remain active.

What’s the difference between instant execution and market execution?

An instant execution order is one that’s executed at the price on the screen.

When you place an instant execution order, the terminal sends the request to buy or sell at the current price on the screen. If the price is still available in the market, we execute the trade. If not, there will be a "re-quote" where were turn a new two-way price at which you can resubmit the order or have the option to cancel it. ICM Capital does not offer this type of execution.

A market execution orders one that’s executed at the best price available in the market. There are no re-quotes, but the price will not necessary be the one you saw on the screen when you placed the order.

The price the order is filled at may sometimes differ from the price seen on the platform because:

  • the price may have moved from the last market snapshot, or
  • the trade volume you requested maybe larger than the volume available in the market at the best tradable bid/offer (ask) price shown on the screen.
What’s a stop loss order?

Stop loss orders help you minimise losses in the event the market moves against you. If the price reaches a stop loss level, the position will be closed automatically.

What’s a take profit order?

A take profit order is used to locking profits if the market moves in your favour. If the price reaches a take profit level, the position will be closed automatically.

Take profit orders are useful when you’re unavailable to monitor your open positions.

How do I know when there’s a news announcement?

Major news can definitely affect the market and your trading. That’s why ICM Capital communicates email to client prior to major news release, and if should there be a change to the leverage or stop out level then this will also be communicated via email.

We also offer you an economic calendar where you can keep track of important news and figures announcements that can influence the market.

You may also find latest market new here.

Can news announcements affect my trades?

Yes, major news and announcements can often cause volatility or uncertainty in the forex market and this can affect all major currency pairs.

In times of uncertainty, orders are sometimes filled away from the desired price due to gaps in the market.

Is ICM Capital UK regulated?

ICM Capital Ltd is authorised and regulated by the Financial Conduct Authority (FCA) in the United Kingdom. Our FCA Register number is 520965 and the company number 07101360.

ICM Capital can also be found on the Government Companies House

Is ICM Capital UK the same as ICM Capital Dubai?

Both ICM Capital UK and ICM Capital Dubai are part of the association of ICM Capital companies as one entity. ICM Capital Headquarters are located in the UK, as for the admin office is located in Dubai.

ICM Capital Limited is a wholly owned subsidiary of ICM Holding SARL, registered address: 121, Avenue De La Faïencerie, L-1511 Luxembourg.

How are my funds protected?

ICM Capital is regulated by the Financial Conduct Authority (FCA) and therefore we need to adhere to the regulator’s rules and obligations. The FCA performs frequent checks to ensure businesses are fully compliant.

Under FCA client money rules, ICM Capital is required to segregate all client funds from our own funds, and this includes professional clients. This separation of accounts ensures that your money can never be used as a recoverable asset by UK's general creditors.

These funds are held in separate bank accounts. We take great care and diligence in their selection. Currently the client funds are held in Barclays Bank the world's top-tier banks.

The FSCS also protects the money in our segregated client accounts. If a bank holding the funds you have deposited with ICM Capital goes into liquidation, you will be able to claim up to £85,000 per person and per institution.

Eligibility depends on the status and the nature of your claim. Private individuals are generally protected. However, other types of claimants, such as businesses and charities, may be eligible depending on the type of claim.

TRADING

What do the following terms on my MT4 platforms mean: balance, equity, margin, free margin and margin level?

When you’re trading on the Meta Trader platforms, you should learn the most important trading terms that are used. Here’s a short explanation:

Balance total financial result of all completed transactions and deposit/withdrawal operations on the trading account

Equity balance +/- floating profit/loss (Including the spread)

Margin amount of funds being held in margin on open trades

Free margin equity – margin held on open trades

Margin level (% free margin) (equity/margin held on open trades) x 100

What are buy/sell limit and buy/sell stop orders?

A buy/sell limit order is an instruction to deal if the price moves to a more favourable level than where it’s in the market now. That’s why these orders are sometimes called improvement orders. A limit order is a request to buy at a price lower than the current price or request to sell at a price higher than the current price.

If the current offer in GBPUSD is 1.61086, you might leave a limit order to buy at 1.61070.
If the current bid in GBPUSD is 1.61086, you might leave a limit order to sell at 1.61099.

A buy/sell stop order is an instruction to deal if the price moves to a less favourable level than where it’s in the market now (remember: it’s less favourable to buy at higher prices and to sell at lower prices). A stop order is a request to buy at a price higher than the current price or a request to sell at a price lower than the current price.

If the current price of spot EURUSD is 1.38985, you might leave a stop order to buy at 1.38998.
If the current price of spot EURUSD is 1.38985, you might leave a stop order to sell at 1.38975.

White Colored Image with Green Color Arrow with Higher & Lower Buy & Sell Limit for Online Trading

What moving price is presented on the Charts?

MT4 charts for all products show only the moving bid price, please view below screen shot,

Image of Chart for Products moving bid price

To get the Ask price the present spread must be added to the bid price. The Bid price are the price used for Sell positions as for the Ask price is used for the Buy positions. Example, Buy limit pending order the market low Bid price was 0.70362, you can view this on the above screen shot. Having said the above all Buy Limit orders are executed on the Ask price which is the market Bid price + spread. In this occasion, during the pending order the Ask price was 0.70391 (bid price 0.70362 + Spread 2.9).

 

How do I place a pending order?

Step 1: If you want to place a pending order, please open the "Order" window in one of the following ways:

  • right click on the Market Watch window or on the "Trade" tab of the terminal window and select "New order from the context menu; or
  • press the F9 button; or
  • use the Tools -> New order menu sequence; or
  • right-click on the chart window and select Trading -> New order from the context menu; or
  • double-click on the currency pair in the Market Watch window.

Step 2: Then you can choose "Pending order from the dropdown list:

Form of Place Pending order with Graph

How close to the current price can I place stop and limit orders?

On ICM direct and pro accounts, there is no minimum to enter your pending order from the market price on all FX pairs and spot metals.

For all other instruments there would be different limit and stop level, i.e. how many pips above/below market price, you can find that by clicking on the desired product.

Form of Place order with Graph of Blue & Red Lines

Are all my trades guaranteed?

ICM Direct account accumulates liquidity from major Tier 1 banks and top liquidity providers within one platform, allowing fast and robust execution of trading orders without additional slippage, ensuring you can optimise your daily trading activities. (No re-quotes).

Unfortunately, orders are never guaranteed because if volatility is high, prices can move quickly and we may not be able to obtain a quote for you at the price you requested.

Slippage can occur when orders are filled away from the desired price due to gaps in the market. This can sometimes happen because currency prices can be very volatile or liquidity can be thin. In these scenarios, orders can’t always be filled at the exact price, but at the next available price.

Can I lose more than I deposited?

Forex and CFDs are leveraged products. Leverage means borrowing money to add to your existing funds in such a way that the potential profit or loss is magnified. In trading, leverage is vitally important, and choosing the wrong leverage could result in large losses and damage your potential profits. When trading on leverage, your losses can exceed your deposits.

To reduce your risks, we have an automated risk management system in place where open positions are automatically closed out when the account margin level falls below the stop out level of the account.

What’s Gapping and why does it happen?

"Gapping" refers to an occurrence whereby the market moves from one quoted price and that this second quote is significantly different to the first. Where such an event happens and where the second quote is through an order level (Stop Loss, Limit or New Order), when the first quote was not, this may trigger a Gapping event.

What’s slippage and why does it happen?

Slippage can occur when orders are filled away from the desired price due to volatile and gapping in the market. This can sometimes happen because currency prices can be very volatile or liquidity can be thin. In these scenarios, orders can’t always be filled at the exact price, but at the next available price.

Am I able to place trades via email or telephone?

You can place trades via telephone.

If you don’t have access to your platform, you can call our Trading Desk to open, modify and close positions for you on + 44 207 634 9777. (24 hours 5 Days a week, from Sunday 22:00 to Friday 22:00 platform time).

Unfortunately we can’t accept trading instructions via email.

How do I calculate my margin?

Your margin requirement equals the units of the base currency divided by your leverage.

Required Margin = (Trade Size (lot size) / leverage) * account currency exchange rate (if different from the base currency in the pair being traded).

Example:
Trading 1 lot of GBP/USD using 1:200 leverage with an account currency denominated in USD
1 lot = 100,000
Leverage = 200
Base currency/Account currency exchange rate = 1.58
100,000/200 = 500
500 * 1.58 = 790

Required margin on this trade is $790.

What does “10 points” refer to on the MT4 platforms?

On the MT4 platforms, 10 points/pips is the same as one "standard pip.

The MT4platforms assume that the last decimal place is a point/pip despite the fact that most currency pairs are quoted to four decimal places in the market (or to two decimal places for JPY pairs).

However ICM Capital offer five decimal places, also known as Fractional Pips - Instrument quote an extra decimal for our clients to take advantage of the fraction of a pip. These changes should benefit clients trading experience with fully transparent and automated trading conditions. Some of our major currency pairs that have traditionally been quoted to 4 decimal places are now quoted to 5 decimal places. And the JPY usually quoted to 2 decimal places is now quoted to 3 decimal places. These additional decimal places are known as fractional pips, 5th decimal pip or 10th pip.

Our prices are quoted at five decimal places (and three for JPY pairs) but the platform continues to assume that points/pips are calculated to the last decimal place, when in reality there is a further subdivision of a point/pip.

Advantages of fractional pips:

  • provide lower spreads for popular currency pairs
  • very competitive transaction costs
  • more accurate and tighter spreads
  • better liquidity with less slippage
How do I place a trailing stop on the MT4 platform?

Step 1: Right-click on the open position and select "Trailing Stop.

Step 2: Specify the required level for your trailing stop:

Order Window with Menu and Clicking Trailing Points Limits

Why was my trailing stop not executed on my MT4 platform?

In Meta Trader 4, trailing stops only remain active as long as you’re logged into the platform.

If you set a trailing stop and then log out of Meta Trader before the market moves in your favour by the number of points that you specified, the trailing stop loss order will not be placed.

I lost connection on my MT4 platform. Is my trailing stop still in place?

If you set a trailing stop and lose your server connection before the market moves in your favour by the number of points that you specified, the trailing stop loss order will not be placed.

If you set a trailing stop and lose server connection after the market moves in your favour, triggering the trailing stop, the stop loss order will not trail the market. It will work as a hard stop, fixed at the last price where the stop loss was at when you lost the connection.

I don’t have access to my accounts. How can I trade?

If you don’t have access to your platform, you can call our Trading Desk to open, modify and close positions for you on + 44 207 634 9777 (24 hours, from Sunday 22:00 to Friday 22:00 UK time).

You can also contact the client services team between Mondays to Friday from 6am to 6 pm, GMT+1 UK time. Contact number +44 270 634 9770, Email - clientservices@icmcapital.co.uk and Live Chat located on the ICM Capital website.

Do you make margin calls?

No, we don’t. Instead, we have an automatic stop-out system in place. This means that if the equity on your account falls below the stop out level, the system will automatically start closing out your open positions, starting with the order making the greatest loss.

You can find our official stop out policy in clause 8 of our Terms of Business.

Some useful information:

Scenario 1: Equity > margin

Your margin level is more than 100% and you can enter new positions.

Scenario 2: Equity < or = margin

Your margin is less than or equal to 100% and you can’t enter new positions.

Scenario 3: Equity = or < The stop out Level

Your trades will be stopped out starting with the biggest loser.

What’s a re-quote?

Re-quotes are missed prices caused by the market moving in the direction that you wish to trade. A re-quote occurs when you request to execute an order at a specific price that is no longer available and you’re offered a different quote. This can happen during fast-moving markets.

All ICM Direct (ECN), are on market execution with variable spreads –and will experience no re-quote.

How can I avoid re-quotes on the MT4 platform?

All ICM accounts are ECN are on market execution with variable spreads –and will experience no re-quote.

Is your MT4 forex trading hours in line with the New York close?

Our MT4 forex trading hours starts from 22:00 UK time on Sunday night and ends at 22:00 UK time on Friday night of each week.

This aligns the close of the market, on Friday, with the close of the trading week in New York at 17:00 EST.

GMT+1 for the period between March to October and GMT for the period October to March.

TECHNICAL

General

How do I access the History Centre on the MT4 platform?

In order to download quotes from the History Centre, please follow these steps:

Increase the "Max bars in history in Meta Trader 4 by clicking on Tools->Options->-Charts entering '9999999999999'.

Be aware that using larger volumes of data will increase the load on your PC.

Options Popup window with Many Options and Ok & Cancle Button

 

How do I generate an account statement on the MT4 platform?

If you want to restore your history, please right-click within the Account History tab and select the option "All History.

Image of Excel Sheet with Account history, Trade, new,alert subsheet

You can then print it by selecting "Save as Detailed Report.

Image of Menu with Save As Detailed Option

Please be aware that these are HTML files and you can paste the contents into Excel using Paste special->Unicode text.

What time does my MT4 platform show?

MT4 shows UK time so GMT+1 for period between March to October and GMT for the period of October to March.

Where can I download the MT4?

You can download trading platforms by using the following link Meta Trader 4

What version of Windows do I need to operate the platform? What are the system requirements?

For MT4, you need to have Microsoft Windows 98SE/ME/2000/XP/Vista/7 or newer.

How can I open a trade on the MT4 platform?

There are several options.

Right-click on the Market Watch window or on the "Trade tab of the terminal window and select "New order from the context menu; or

press the F9 button; or

use the Tools->New Order menu sequence; or

right-click on the chart window and select Trading -> New Order from the context menu; or

double-click on the currency pair in the Market Watch window.

Order Window with Red & Blue Buy & Sell Button and Graph

Once the "Buy" or "Sell" button is pressed and ICM Capital confirms the deal, your long or short position is open:

Order Window with successful order execution, Print & Ok button and Graph

How can I close my trade on the MT4 platform?

Please right-click on your open position, and then select "Close Order.

Then, please click on the yellow close order button.

Order Window with Instant execution, Red & Blue Buy & Sell Button and Graph

 

How can I partially close my trade on the MT4 platform?

Please right-click on your open position, and then select "Close Order.

 

Close Order Window with Menu Consist of Close Order Option

Then you can change the order volume to the amount you wish to close.

After that, please click on the yellow close order button.

Order Window with successful order execution, Print & Ok button, volume 0.5 and Graph

 

Does ICM Capital provide Expert Advisors (EAs)?

No, we don’t currently provide Expert Advisors.

Unfortunately, we’re also unable to recommend any Expert Advisors, nor comment on their performance, but you should be able to find these answers through various online resources and forums. We always recommend you perform your own research.

Do you offer a platform which shows market depth?

No, market depth is not available on MT4.

Are there times when the MT4 systems are not available? Why can I not log in to my account over the weekend?

The Meta Trader system is sometimes taken offline during the weekend in order to perform weekly maintenance. You’ll not be able to access the live or demo environments at these times.

Will I receive alerts about low margin levels on the MT4 platform?

Unfortunately, there’s no Meta Trader functionality to issue margin warnings on the MT4 platform.

 

Can I manage multiple accounts on MT4?

You can access several accounts through MT4. However, you can only be logged into one account at any given time on any one platform.

If you’d like to be logged into more than one account at the same time, you’ll need more than one instance of MT4 installed on your PC.

I can’t see all the currency pairs or instruments available on my MT4 account?

To view all the currency pairs and instruments available on your account, please right-click on the Market Watch Window and select "Show All to display all symbols.

Market Watch Window with Bid,symbol,& Ask with Tick chart Sub sheet

Alternatively, you can select "Symbols to choose individual instruments that you’d like to show or hide within your Market Watch window.

Am I able to log in to more than one account simultaneously on one MT4 platform?

MT4 doesn’t allow you to log in to more than one account at a time.

If you’d like to log in to more than one account simultaneously, you can download another instance of the platform onto your PC and save this in another directory. You’ll then be able to run two instances of the platform.

We’re here to help, so if you’re still experiencing problems, please don't hesitate to contact us.

What version of the MT4 do I have installed on my PC?

To find out the current version of the platform you have installed, please open your platform, from the top menu navigate to "Help and choose "About. This will indicate the version and build of the platform you have installed.

About WIndow with ICM.com Logo,some text and close button

 

I get a “no connection” error message on my MT4 platform. What should I do?

Please left-click on the bottom right-hand corner of your platform. When a pop-up window appears, select "Rescan servers so that the system can scan the best server available with the strongest connectivity. Then you can choose one of the servers from the list available.

Menu of Login and Rescan Server and So many Other options

We’re here to help, so if you’re still experiencing problems, please don't hesitate to contact us.

Is it possible to access my MT4 ICM Direct account from different computers?

Yes. You can access your MT4 ICM Direct account from different computers at the same time. This also includes using mobile versions of both platforms.

How do I know if I am connected to my MT4 ICM Direct account?

The connection bars in the bottom right-hand corner of your platform will indicate if you’re logged in successfully. 

Gray Colored image with Yellow & Green Speed Graph

Green bars indicate you’re logged into your account successfully. 

Red bars indicate you’re not logged into your account.

We’re here to help, so if you’re still experiencing problems, please don't hesitate to contact us.

I’ve lost connection on my MT4 platform. What should I do?

Please left-click on the bottom right-hand corner of your platform. When a pop-up window appears, select "Rescan servers so that the system can scan the best server available with the strongest connectivity. Then you can choose one of the servers from the list available.

Menu of Login and Rescan Server and So many Other options & Yellow & Green Speed Graph

We’re here to help, so if you’re still experiencing problems, please don't hesitate to contact us.

How can I generate an account statement on my MT4 platform?

To restore your history, please right-click within the Account History tab and select the option "All History.

 

Image of Order Window hightlighted Account History and All History

You can then print it by selecting "Save as Detailed Report.

Image of Menu Hightlighted Save As detailed Report

Please be aware that these are HTML files and you can paste the contents into Excel using Paste special -> Unicode text.

How do I download historical data on my MT4 platform?

In order to download quotes from the History Centre, please follow these steps:

Increase the "max bars in history in Meta Trader 4 by clicking on Tools->Options->-Charts and entering "9999999999999.

Please be aware that using larger volumes of data will increase the load on your PC.

Then please go to the History Centre in Meta Trader 4 by clicking on Tools->History Centre.

Image of Sheet with Many Menu Options with Tools Menu and Highlighted History center and graph in Background

You can now choose the timeframe for the particular instrument you’re interested in (for example, double-click on EURUSD|1 min). Double-click on the instrument and press "Download.

Window of History Centers and  so many button options and download option

Meta Trader 4 should now download the full history of M1 quotes for the specific instrument selected directly from the History Centre and import it into MT4.

Troubleshooting

Why is my MT4 platform not working?

The connection bars in the bottom right-hand corner of your MT4 platform will indicate if you’re logged in successfully. 

Gray Colored image with 19266/3 kb Yellow & Green Speed Graph

Green bars indicate you’re logged into your account successfully. 

Red bars indicate you’re not logged into your account.

If the bars are red, please try to rescan the servers by left-clicking on the bottom right-hand corner of your platform. When a pop-up window appears, select "Rescan servers so that the system can scan the best server available with the strongest connectivity. Then you can choose one of the servers from the list available.

Menu of Login and Rescan Server and So many Other options & 1399/3 kb Yellow & Green Speed Graph

If you get an error message saying "invalid account in the bottom right-hand corner of your platform, you’re entering an incorrect password or selecting the wrong server type.

We’re here to help, so if you’re still experiencing problems, please don't hesitate to contact us.

How do I take a screenshot?
  • Select the window you want to send the screenshot of.
  • On the upper right-hand side of your keyboard there should be a button named: print screen (or an abbreviation of it, such as PrtScn):

Image of Keyboard highlight Printscreen,Scroll Lock, & Pause Break Keys

  • While you have the relevant page open, please press on the print screen button.
  • After that please open a Word/plain document and press the buttons Ctrl+V to paste the screenshot into your document (see image below).
  • If your email programme supports it, you’ll also be able to paste the screenshot directly into the email.

 Image of Keyword highlight Ctrl+V represents Paste

Can I use the MT4 platform on my Mac?

MT4 platforms only operate on the Windows operating system.

To operate these platforms on a Mac, you’ll need to install Windows using Bootcamp.

You’ll need to restart your Mac and run Bootcamp in parallel.

Once this is done, you’ll be able to install and operate MT4 on your Mac.

Which operating systems is MT4 compatible with?

The MT4 platform is compatible with the following Windows operating systems: Vista, XP, Version 7, 8 and above. However, please note that MT4 platform cannot be used with Windows NT.

How do I uninstall and reinstall the MT4 platform?
  • If you have any profiles\templates\indicators\EAs that you’d like to maintain, please back up those files first. You should find them stored in C:\Program Files (x86)\ICMcapital.ltd.
  • You can uninstall Meta Trader 4 through the Control Panel and delete the ICMcapital.ltd – MT4 directory from Program Files.
    IMPORTANT: Please be aware that in Windows Vista and Windows 7, when a programme tries to write to a file within Program Files, Windows transparently redirects the operation so that the file actually gets stored within the current user's area.
  • The location is usually C:\users\<user>\AppData\Local\VirtualStore. AppData is a hidden directory, so you may need to change your folder settings to make it visible.
    Please ensure MT4 is fully removed also from this location.
  • To reinstall the platform, please download the MT4 set-up file and go through the installation process.

Once the installation is complete, cut the folders of the profiles\Templates\Indicators\EAs that you backed up (step 1), if applicable, and paste them back in to Meta Trader folder in Program Files.

Why has my MT4 platform not saved my chart settings or profiles?

This may be because you don’t have the correct user rights to modify the installation folder.

Please ensure that you set the platform to run as an administrator as otherwise it will run with normal user’s privileges.

If you run the application with a normal user’s privileges, you won’t have the permissions to modify the MT4 files and, therefore, to save any changes in the settings.

Based on this, please do the following and then try to use the platform again:

  • Right-click on the Meta Trader 4 icon that you have on your desktop
  • Select “Properties”
  • Select the “Shortcut” tab
  • Click on “Advanced”
    Tick “Run as an administrator” 
Why can’t I find my indicator in the MT4 folder?

This may be because you don’t have the correct user rights to modify the installation folder.

Please ensure that you set the platform to run as an administrator as otherwise it will run with a normal user’s privileges.

If you run the application with a normal user’s privileges, you won’t have the permissions to modify the MT4 file and, therefore, to save any changes in the settings.

Based on this, please do the following and then try to use the platform again:

  • Right-click on the Meta Trader 4 icon that you have on your desktop
  • Select “Properties”
  • Select the “Shortcut” tab
  • Click on “Advanced”
  • Tick “Run as an administrator”
Why can’t I find my journal logs for my MT4 platform?

This may be because you don’t have the correct user rights to modify the installation folder.

Please ensure that you set the platform to run as an administrator as otherwise it will run with a normal user’s privileges.

If you run the application with a normal user’s privileges, you won’t have the permissions to modify the MT4 file and, therefore, to save any changes in the settings.

Based on this, please do the following and then try to use the platform again:

  • Right-click on the Meta Trader 4 icon that you have on your desktop
  • Select “Properties”
  • Select the “Shortcut” tab
  • Click on “Advanced”
  • Tick “Run as an administrator”
Why doesn’t my platform update automatically to the latest version?

This may be because you don’t have the correct user rights to modify the installation folder.

Please ensure that you set the platform to run as an administrator as otherwise it will run with a normal user’s privileges.

If you run the application with a normal user’s privileges, you won’t have the permissions to modify the MT4 file and, therefore, to save any changes in the settings.

Based on this, please do the following and then try to use the platform again:

  • Right click on the Meta Trader 4 icon that you have on your desktop
  • Select “Properties”
  • Select the “Shortcut” tab
  • Click on “Advanced”
  • Tick “Run as an administrator”
How do I find my journal logs on my MT4 platform?

If you want to open your logs folder, please select your journal tab, right-click with your mouse on any entry in the journal, and select “Open”:

Image of Window for Journal with Time & Message Option and selected row to open

You’ll then find them saved by date:

Window of MetaQuotes containing six Text Documents

If you’re a Windows Vista user, you might find the logs saved in your current user’s area.

The location is usually C:\users\<user>\AppData\Local\VirtualStore.

AppData is a hidden directory, so you may need to change your folder settings to make it visible.

When a programme tries to write to a file within Program Files, Windows Vista redirects the operation so that the file actually gets stored within the current user's area. Therefore, this is an option that should also be explored if the logs can’t be found in the usual location.

My MT4 platform’s frozen. What should I do?

Please try to shut down your platform and restart it. If this does not work, please remove any indicators or Expert Advisors from your platform if you’re using these. Then please try to restart your platform.

If your platform is still not functioning correctly, you may need to uninstall and reinstall the platform.

Please find instructions below to uninstall and reinstall your platform:

  • If you have any profiles\templates\indicators\EAs that you’d like to maintain, please back up those files first. You should find them stored at C:\Program Files (x86)\ICMcapital.ltd.
  • Uninstall the Meta Trader 4 through the Control Panel and delete the ICMcapital.ltd file from Program Files
    IMPORTANT: Please be aware that in Windows Vista and Windows 7, when a program tries to write to a file within Program Files, Windows transparently redirects the operation so that the file actually gets stored within the current user's area.
  • The location is usually C:\users\<user>\AppData\Local\VirtualStore. AppDatais a hidden directory, so you may need to change your folder settings to make it visible.
    Please ensure MT4 is fully removed also from this location.
  • Then please download the MT4 set-up file and then go through the installation process.
    Once the installation is complete, cut the folders of the profiles\templates\indicators\EAs that you backed up (step 1), if applicable, and paste them back in to Meta Trader folder in Program Files.
I can’t see the “New Order” window. What do I do?

The “New Order” window is most probably outside of the boundaries of your screen, and therefore it’s not visible to you.

To get access to your “New Order” window, please follow these steps (without using your mouse):

  • Close your MT4 if it’s open
  • Open your MT4 and log into your account
  • Press the F9 key on your keyboard (this will open the “New Order” window)
  • Press ALT and SPACE at the same time and release them to open the following menu

  Gray Color Window with Restore,Close,Minimize,& maximize options and highlight restore option

  • Use your cursor key ↓ to move and hit “Enter”:

 Gray Color Window with Restore,Close,Move,Minimize,& maximize options and highlight Move option

  • Your mouse pointer will change to following symbol:
  • Now you have to use the cursors to move your window into the visible area:
  • Use ← when the menu appeared on the right of your screen
  • Use ↑ when the menu appeared on the bottom of your screen
  • Use → when the menu appeared on the left of your screen
  • Use ↓ when the menu appeared on the top of your screen
  • If your window is in the visible area, please press “Enter” to change back to normal mode

Error Messages

What does the “Trade context is busy” error message mean on MT4?

“Trade context is busy” is a problem that arises on your local terminal, not on our servers.

The main culprit of this issue is down to your terminal trying to send more than one signal simultaneously to our servers. This can be caused by multiple mouse clicks or a hyperactive EA. Until the first task has been processed, the second can’t be processed and your terminal displays the “Trade context is busy” message.

Our servers will process your order as soon as they receive it. However, your terminal can only process one order at a time, and it will only process the next order once the first has been completed.

Restarting your platform will clear this.

What does the “Off quotes” error message mean on MT4?

“Off quotes” usually indicates a break in connectivity resulting in no current prices being available.

What does the “Invalid account” error message mean on MT4?

The “Invalid account” error is displayed if you try to log into your account with an incorrect password or if you select the incorrect server for your account type. 

What does the “No connection” error message mean on MT4?

“No connection” appears when you’re not able to establish a connection with our trading server.

What does the “Invalid S/L or T/P” error message mean on MT4?

The “Invalid S/L or T/P” error message appears if the stop loss or take profit you’re trying to place is not within the correct parameters of the limit and stop levels for that particular instrument.

What does the “Old version” error message mean on MT4?

The “Old version” error indicates that you have an old version of the platform installed on your PC that is no longer compatible with our servers. You’ll need to update your platform by downloading the latest version of the platform.

What does the “Trading disabled” error message mean on MT4?

The “Trading disabled” error indicates that no trading activity can take place on your account.

Please contact us for further information.

What does the “Market closed” error message mean on MT4?

The “Market is closed” error indicates that you’re trying to trade out of trading hours, and therefore there are no valid prices you can trade on.

What does the “Not enough money” error mean on MT4?

The “Not enough money” error indicates that you’re trying to place a new trade without having enough money to cover the margin requirement, i.e. the free margin is less than the required margin for the new trade.

Expert Advisors

How do I install an Expert Advisor on MT4?

You can install an Expert Advisor on MT4 by following these steps:

  • Save your Expert Advisor in the Experts folder in the MT4 directory on your computer. This you can usually find under C:\Program Files (x86)\ICMcapital.ltd.
  • Restart MT4
  • The Expert Advisor file should appear in the navigator window in Meta Trader
    • Click on it and drag it onto a chart of the currency that you’d like the EA to trade on.
    • In the “Properties” window that comes up, tick Allow live trading”

Moving Average Window with Input & Common Tab and Ok,Cancle,& Reset Button

  • Navigate to Tools->Options->Expert Advisors tab
    • Tick Enable Expert Advisors”
    • Tick Allow live trading”
    • Click OK

Options Window with Many Options and  highlighted expert Advisor,enable expert Advisor,enable live trading option

You should now be able to see a smiley face in the top right-hand corner of your chart to show that you have activated your EA correctly.

CHF JP M1 Window with online trading graph

How do I know if my EA is active on MT4?

You should be able to see a smiley face in the top right-hand corner of your chart to show that you’ve activated your EA correctly.

Do I need to be logged in to my account for EAs to trade via MT4?

You’ll need to be connected to your account in order for your EA to open, modify or close trades. 

My EA won’t place trades on MT4. Why?

If you’ve added an EA to your MT4 and it’s not trading, first of all check if trading is allowed. To do that, you should go to “Tools->Options->Experts tab->Allow live trading”. Then make sure that the Expert Advisor button on the main tool bar is pressed.

You should be able to see a smiley face in the top right-hand corner of your chart to show that you’ve activated your EA correctly.

If everything is correct but the EA still doesn’t trade, please contact your EA provider for further assistance.

Where can I find my EA logs on MT4?

You can find the log file by selecting the Experts” tab in the terminal window of your MT4, then right-click within the Experts” window and select Open”.

CHARTING

How do I open a chart on MT4?

There are several ways to open a chart on Meta Trader:

  • Right-click on the instrument in the “Market Watch” window and select Chart Window”.

Market Watch Window with Bid,symbol,& Ask with Submenu hightlighted Chart Window

  • Click on the instrument in the “Market Watch” window and drag it onto an existing chart or blank space on the platform.

Window of  Metatrader Alpari UK Demo Account Window with some values, graph and gray space

  • Click on the “New Chart” button on the toolbar.

Window of  Metatrader Alpari UK with Add new  Account Option with Submenu

How do I change my chart type on MT4?

Please navigate to Charts and select the type of chart you want.

Various Chart Options Line  chart,Bar Chart and Candlestick Chart

Alternatively, you can click on one of the buttons on the toolbar.

 Gray Color Image containing various symbols and highlighted Line CHart & Candlestick Chart

How do I zoom in/out of my MT4 chart?

Please navigate to Charts and select to zoom in or zoom out.

Window of ICM Capital Demo Account with So many Menus and Open Chart Menu & Click on Zoom In Option

Alternatively, you can click on one of the buttons on the toolbar.

A Small Gray Image with So many Options And Highlighting Zoom In & Zoom Out Options

Why do I see a line chart even though I changed it to candlesticks on my MT4 platform?

When there are many small candlesticks, that chart could appear to be a line chart.

To see the candles clearly, please zoom in to the chart.

Window of CHF JPY M1 & CHF JPY H1 Candlestick Comparision Chart

Can I adjust the scale of the vertical and horizontal axes on my MT4 charts?

Yes. You can do that by placing your cursor on the vertical or horizontal axis until you see a double-headed arrow.

Then please click and move the cursor upwards/downwards (vertical axis) or sideways (horizontal axis) until the scale is adjusted.

Alternatively, you can fix the vertical between two price levels.

To do so, please right-click on the chart and select “Properties”.

Window of CHF JPY M1 with One Menu Highlight  Properties Option

In the “Properties” window, click on the “Common” tab.

Tick “Scale fix” and enter the minimum and maximum values for the scale, then click OK.

Window of Properties of USDJPY, H1 with So many Options, Highlighted Scale Fix and OK, Cancle, and Reset Button

How do I change the colours on my MT4 chart?

Please right-click on the chart and select “Properties”.

Gray Color Window of CHF JPY M1 with One Menu Highlight  Properties Option

Click on the “Colour” tab and change chart colours as required.

Window of CHF JPY M1 with color & common tab, candlestick Chart and Select Blue Color Selected

How can I show the ask price on my MT4 charts?

Right-click on the chart and select “Properties”.

Gray Color Window of CHF JPY M1 with One Menu Highlight  Properties Option

In the “Properties” window, click on the “Common” tab.

Tick “Show Ask line” and then click “OK”.

Window of CHF JPY M1 with color & common tab, Select Common Tab and highlighted Show Ask line and candlestick Chart

How do I save my MT4 chart settings?

Chart settings can be saved as templates.

Once the chart is set up as required, please right-click on it and select Template->Save Template.

Gray Color Window of CHF JPY M1 with One Menu, select template option and save  option and Candlestick chart in Background

Name the template and click “Save”.

Save As Window with So many TPL files and name New file As Default

Please be aware that if you need these chart settings to be your default, name the template “Default”.

What timeframes are available for my charts?

On both MT4, the following chart timeframes are available:

One minute, five minutes, 15 minutes, 30 minutes, one hour, four hours, daily, weekly and monthly.

These are the basic timeframes. However, you can view other timeframes such as two minutes.

How do I change the timeframe of my chart?

Please right-click on the chart and select “Timeframes”, then select the required timeframe.

Menu With So many Options with Timeframe Option and 1 minutue Option Selected a d Balck Background Candlestick Chart

Alternatively, you can select the required timeframe from the charts toolbar.

Gray Color Image with So many Options M1, M15, M5,M30, H1,H4,D1, w1,MN highlighted in Red Rectangle

What does the volume on my MT4 chart indicate?

On MT4, the volume on the chart is the tick volumes. This indicates the number of price quotes we have received within a specific timeframe.

 

How do I scroll back on my MT4 chart to view historical prices?

First, make sure that you disable the “AutoScroll” function on your platform, otherwise the chart will continue to revert to the most recent candle.

To do so, navigate to “Charts” and select “Auto Scroll”.

Gray Color Image with Chart Menu and Auto Scroll Option Seleted

Alternatively, you can click on the “Auto Scroll” button on the charts toolbar.

Gray Color Image with So many Options one Chart Option highlighted in Red Rectangle

To move backwards on your chart, you can:

  1. Click on the chart, hold and drag it towards the right, or
  2. Press the <-” key on your keyboard.
  3. Use the ”Page Up” or “Page Down” keys on your keyboard
How can I show multiple charts on my MT4platform?

Start by opening all the charts you require, as new charts.

To arrange the chart windows so that they are all visible and equal in size, please navigate to Window” on the toolbar and select either Tile Horizontally” or Tile Vertically”.

Gray Color Image with Window Menu and Tile Horizonatlly & Tile Vertically Option Seleted in Red Rectangle

How many MT4charts can I have open?

There’s no limit to the number of charts you can have open. However, the more charts you have open, the more likely your platform will slow down or freeze.

What are offline charts on MT4?

These charts are opened on historical data downloaded and saved to your PC.

They are not updated from the server and therefore new quotes will not be shown in the charts.

Offline charts can be very useful for working with non-standard instruments or timeframes.

How can I create trend lines or other line studies on the MT4 platform?

To add trend lines or similar objects to the chart, please navigate to “Insert” and select the object type you need.

Gray Color image with sheet,select Chart option & Line sub option and TredlinesThen, please draw the object on the chart.

Image of Line graph in Black color with red and blue arrows pointing upside

Which time zone do the MT4charts follow and how can I change it to my local time?

Chart times follow GMT+1 for the period between March to October and GMT for the period October to March.

Unfortunately, you can’t change the time zone to your local time as its set by the server.

What do the prices on the top of my MT4 chart mean? What does OHLC stand for?

The prices that appear on the top left corner of the charts are the Open, High, Low and Close for the most recent candle.

Why are there gaps on my MT4 chart? How do I fix these gaps?

On occasions, there are gaps in the price data in the History Centre. If this happens, then the chart is not uploading correctly. If those gaps occur within the past few months, it’s possible to retrieve the missing data by refreshing the chart.

You can do this as follows (please note that the below is an example, your data will be different):

Open the History Centre and mark a few of the last entries before the gap.

Window of History Center EURUSD,M5, selected 10 rows for Delete

Delete about ten entries and close the History Centre.

 Then, please right-click in the currency pair chart and select “Refresh”

Gray Color Image with So many Options and selected refresh Option

Check on your chart if the missing price data is now appearing. It might not work the first time. It’s possible that you have to refresh the chart up to three or four times.

 Once the data is in the chart, you should also be able to see it in the History Centre.

Window of History Center EURUSD,M5, selected 1 row and selected close option

If you still see the gap, then you can force MT4 to rebuild the history using the following method:

  • Close your MT4
  • Navigate to the MT4 folder (the default location is C:\Program Files (x86)\ICMcapital.ltd)
  • Rename the “History” folder to, for example, “History old”.
  • Restart MT4 and login to your account
How do I show the chart tabs at the bottom of my MT4 charts?

Navigate to “View” and select “Charts Bar”.

Gray Color Image with sheet in Background, File,view,chart, Insert,Tool options, select view option and Chart Bar sub option

You should then see a tab for each chart window below the chart area.

White  Background Image of Candlestick Chart and CHF JPY M1, USD JPY Daily,EURUSD Daily,EURJPY Daily, GBP JPY Daily options

How do I switch between charts on my MT4 platform?

If you want to switch between opened charts, please click on the tab for the chart you want to see.

You should then see a tab for each chart window below the chart area.

White  Background Image of Candlestick Chart and CHF JPY M1, USD JPY Daily,EURUSD Daily,EURJPY Daily, GBP JPY Daily options

How can I see the open price, stop loss and take profit levels for my order on my MT4?

Please navigate to Tools->Options and click on the “Charts” tab.

Then tick “Show trade levels” and click “OK”.

Option WIndow with So many Tabs Selected Charts tab and Tick Show Trade Levels option selected in Red Rectangle

How do I add indicators to my MT4 chart?

To add indicators to your chart, please navigate to Insert->Indicators and select the indicator you want.

Menu With So many Options with Insert Option,Indicator submition with moving average option & Balck color Candlestick Chart

Then confirm the properties on the indicator in the next window and click “OK”.

PRODUCTS

What are CFDs?

Contracts for difference (CFDs) are derivative products which enable you to trade on the price movement of underlying financial assets (such as metals, energy and indices). You can diversify your portfolio by trading CFDs, and on our ICM Capital account, you’re able to trade forex and CFDs on one account.

Which account do I need to trade CFDs?

CFDs can be traded on our ICM Direct account and professional accounts.

Which CFDs do you offer?

We offer a range of CFD products and instruments. Please check our product specifications for more details.

What does order volume mean for CFDs?

The order volume for CFDs refers to how many contracts you trade– e.g. volume of 0.1 would be a tenth of a contract.

What’s the minimum volume I can trade for a CFD product?

The minimum volume that you can trade on CFDs is 0.01 of a contract.

Can I specify the leverage for my CFD trades?

The margin requirement for CFD products is fixed for each particular CFD instrument you’d like to trade. Please refer to the contract specifications for metals, energy and indices.

How do I calculate margin for CFDs?

Margin requirement for CFD products are calculated based on the underlying market and contract size. Please refer to our CFD contract specifications for margin requirements.

Example:
The margin requirement is USD 2,500 for one contract in a FTSE 100CFD.
For a volume of 0.10 FTSE 100 the margin would be USD250.

How do I calculate my profit and loss for index and commodity CFDs?

To calculate the profit and loss for an index CFD, please follow the example below:
Profit and loss = (closing price – opening price) x Tick price/ Tick Size x Lots
Example:
Instrument: FTSE_*
Contract Size: £10 x Index Price
Tick Size: 0.50
Tick Price: 5
Volume: 0.10
Open price: 7,300.00
Close price: 7,301.00
Profit and loss = (closing price – opening price) x Tick price/ Tick Size Lots
Profit and loss = (7301-7300) x5/0.50*0.10
Profit and loss = 1
Profit and loss in USD =1*1.2618(current GBPUSD price) = 1.26

What are the trading hours for CFDs?

The trading hours depend on the individual CFD product. Please refer to the contract specifications for metals, energy and indices.

 

Are there any swap charges for CFDs?

Yes. However swap free Islamic accounts will not be charged the roll over fees/swap.

Why does my CFD chart only go back a few weeks/months on my MT4 platform?

For previously expired CFDs, history is available under “Expired” on Symbols option on Market watch. The current tradable CFD is suffixed with an alphanumeric identifier, denoting the contract expiry month,

Why can’t I place a CFD trade on my MT4 platform?

Check the symbol that you’re trying to trade.
The current tradable CFD is suffixed with an alphanumeric identifier, such as @CL_H7. Check that the suffix of the symbol you’re trying to trade corresponds to the current contract.

Why am I receiving the message “Market is closed” when trying to open a trade on my MT4 platform?

This message means that you’re trying to trade out of trading hours, and there are no current tradable prices.

Precious Metals FAQS

Which order volume do I select when trading gold or silver?

Order volume refers to the number of lots you wish to trade. One lot of gold equals 100 troy ounces (troy oz). One lot of silver equals 5,000 troy oz.

How do I calculate my position value for gold and silver?

You can work out the position value using this formula:

Volume (lots) x troy oz (gold: 100; silver: 5,000) x price = position value (USD)

How do I calculate my profit and loss for gold and silver?

You can use the below formula to calculate the profit/loss of a position in precious metals:

  1. Calculate the market movement in pips


Buy: (closing price - open price) / tick size = market movement (pips)
Sell: (open price - close price) / tick size = market movement (pips)

  1. Calculate the profit/loss


Profit/loss (USD) = volume (lots) x pip value (USD) x market movement (pips)

Alternatively, the following formulae can be used:


Buy: Profit/loss = position value at close (USD) - position value at open (USD)

Sell: Profit/loss = position value at open (USD) - position value at close (USD)

Example 1
Buy 1.3 lots Gold at USD1,210.05 and close at USD1,228.10
USD 1,228.10 - USD1,1210.05 = USD18.05/troy oz gain
USD18.05 x 130 (1.3 lots at 100oz/lot) = USD2,346.50 profit

Example 2

Sell 1.3 lots Gold at USD 1,210.05 and close at USD1,228.10
USD 1,228.10 - USD1,210.05 = USD18.05/troy oz loss
USD18.05 x 130 (1.3 lots at 100 troy oz/lot) = USD2,346.50 loss 

Example 3

Buy 1.3 lots Silver at USD17.15 and close at USD19.10
USD19.10– USD17.15 = USD1.95/troy oz gain
USD1.95 x 6,500 (1.3 lots at 5,000 troy oz/lot) = USD12, 675.00 profit

Example 4

Sell 1.3 lots Silver at USD17.15 and close at USD19.10
USD19.10– USD17.15 = USD1.95/troy oz loss
USD1.95 x 6,500 (1.3 lots at 5,000 troy oz/lot) = USD12, 675.00 loss

How do I calculate my margin requirement for a gold or silver position?

To calculate the margin requirement for a gold or silver position, please follow the below calculation:

Margin requirement (USD) = position value (USD) * margin requirement
Gold example, you sell 0.1 lots of gold at 1228.59
Position value (USD) = 0.1 x100 x 1228.59 =12285.9
Margin requirement (USD) =12285.9*5% = USD614.295
Silver example, you sell 0.1 lots of silver at 18.13
Position value (USD) = 0.1 x 5000 x 18.13 =9065
Margin requirement (USD) =9065*10% = USD906.5

What are the trading hours for precious metals on MT4?

You can trade precious metals from 23:00 Sunday until 21:59 server time on Friday.

What are the swap charges for gold and silver?

Rollover (also called swap) charges are applied to positions that are held overnight or over the weekend.

Note: When you roll an open position from Wednesday to Thursday on a trade-date basis, Monday of the following week becomes the new value date, not Saturday. Therefore, the rollover charge on a Wednesday evening will be three times the value indicated in the product specification.

Education/Trading Tools

Where can I learn more about forex trading?

We offer a range of educational tools, webinars and video tutorials to enhance your forex knowledge. You can learn more in the education section.

Which educational tools do you offer to help me trade?

We offer a range of educational tools, webinars and video tutorials to enhance your forex knowledge. You can learn more in the education section.

Do you offer webinars?

Yes, we do offer webinars that can help you make better-informed trading decisions. We also offer seminars that give you the chance to learn about technical patterns and charts. At our seminars you can also interact with other traders, share trading strategists and find out what works for them.

    CFDs and Spot FX are complex instruments and come with a high risk of losing money rapidly due to leverage. 71.31% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs and Spot FX work, and whether you can afford to take the high risk of losing your money. Read more
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